Terms & Conditions
Your use and access to the OM Tickets website and subsequent purchases made are subject to the terms and conditions set out below. By using this website you agree to accept these terms.
The terms set out below represent the complete understanding and agreement between you the purchaser and us the agent and shall take precedence over all previous statements, understandings or agreements whether given verbally or in writing.
Buying tickets, refunds and returns
Tickets will be exchanged, refunded or returned due to the circumstances set out below:
1. Our fault
If we are unsuccessful in fulfilling an order due to our negligence, or omission of our own, or we are in breach of contract you will be entitled to a full refund including any booking fee charged.
2. Cancellation and changes
If the event is cancelled, postponed or material changes are made to the event, such as the venue or the principle person is changed or unavailable, the original tickets purchased will remain valid for a revised event date. If no alternative date is set then a full refund for the face value of the tickets will be made. If the tickets have not been sent by post then the process fee will also be refunded.
3. Lost or stolen
There is no refund for lost, stolen or damaged tickets as duplicates will be available to download via your online account.
Refunds will only be made after the event has taken place.
5. Refund requests
Requests for a refund will be accepted up to 5 working days (Monday to Friday) before the date of the revised event or 5 working days after notification of a change (whichever is the later) We are unable to refund tickets that are received after this time.
6. Checking the event is taking place
We will do our best to inform you using the contact details provided when the order was placed, when events are cancelled, postponed or the venue or content has been changed significantly. Please note however that it remains your responsibility to check to make sure the event is going ahead as originally planned as we may not always be able to make contact with you.
7. Check ticket details
After downloading your tickets or receiving them by post, please check to make sure the details are correct as mistakes cannot easily be rectified later.
Please ensure that those attending the events are eligible for entry and that the event is suitable for those taking part prior to purchasing the tickets. Where any form of exercise is part of the programme, we strongly recommend that adequate professional medical advice is sought in advance and course leaders are made aware of any medical conditions.
The right to refuse admission to an event is the preserve of the promoters and venues. Tickets are issued subject to their rules and regulations. We will not therefore offer refunds to ticket holders who may be refused entry. We will not be liable to you for any loss of satisfaction or profit nor any indirect, consequential, exemplary, incidental, special or punitive damages.
OM Tickets will not be liable for any misrepresentations made by any venue, teacher, performer, promoter or others. Furthermore we will not be liable in the case of negligence, contractual or any form of loss suffered by you of any kind, from products, services, or actions from the same. OM Tickets can not be held liable for the conduct of any teacher, performer or others or advise and instruction given by them.
11. Tickets not for resale
Tickets purchased through OM Tickets are only for the personal use of the purchaser and of their party only. Tickets may not be purchased for resale to the public at inflated prices. We reserve the right to cancel tickets purchased through any other route other than OM tickets. Holders of any resold tickets may be refused entry.
12. Postal tickets
If you require us to post you your tickets, you should be receive them at least 7 days before the event. Tickets booked within 10 days of an event should receive them at least 2 days before an event. If it becomes impractical to post tickets out due to closeness of an event we reserve the right to make the tickets available for download only.
13. Ticket pricing errors
In the event of tickets being listed at an incorrect price, we reserve the right to cancel the tickets. In these circumstances we will notify you by phone or e-mail as soon as we become aware of the mistake. You will then be given the option to either continue with the purchase at the revised price or cancel the order.
14. Force Majeure
We shall not be in breach of the terms for failure to perform or delay in performing any or all of its obligations as a result of an event of force majeure including but not limited to strikes, lock-outs or other industrial disputes, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.
About OM Tickets and this site
The OM Tickets website is intended to be used as a source of useful information relating to various types of health and wellbeing related events We will use our reasonable endeavours to check the information held on the site is correct and up to date. However we might update the content and make improvements or changes in the information, services and other materials on this site at any time without notice.
OM Tickets is purely a ticket agency; as such we do not host or produce any of the events details that appear on this site. We do not control the event or set prices, we only charge a booking or handling fee and some of these may be set by the promoter or organiser of the event.
We do not accept any liability for any ticket purchases made via this site apart from those set out above. Please check with the event organiser if any other terms and conditions apply. Please also ensure the suitability of an event prior to purchase.
Links to external sites from OM Tickets are for information only and do not imply our endorsement for the product or services that may be offered.
These terms may be changed or modified at any time and will be effective immediately on updating them on the website. Your acceptance of the modified Terms will be deemed through your continued use of this site
These Terms are governed by English law and subject to the jurisdiction of the English Courts.